COVID-19 PROTOCOL

The current context of COVID-19 obliges us to establish protocols so that the reopening of the campsite does not increase the risk of community contagion and, also, to establish protection measures, both for the working staff and for the users or customers of the campsite.

COVID-19 is a disease caused by the SARS-Cov2 Coronavirus.

The most common symptoms are fever, cough, shortness of breath, tiredness, pain, headache, diarrhea, loss of taste and smell.

MEASURES ADOPTED BY THE CAMPING

El Pla de Mar has adopted measures aimed at reducing the risk of COVID-19 infection in our facilities, both for customers and camping staff.

  • We have distributed hydroalcoholic ice dispensers throughout the campsite and at the entrance to the common areas.
  • We have posted an informative billboard on COVID-19 prevention measures at visible points on the campsite
  • We have established the maximum capacity of each common area of ​​the campsite: toilets, swimming pool, bar-restaurant, supermarket.
  • We maintain the social distance (respect the safety distance of 2 meters).
  • We take extreme hygiene and cleaning measures through a rigorous cleaning and disinfection plan.
  • We have increased the frequency of cleaning, especially in common areas.
  • We use disinfectant cleaning products, ensuring their effectiveness

CAMPING STAFF

El Pla de Mar has given specific training on COVID-19 to its workers, on the protocols to be followed in the facilities and, also, on the use and maintenance of the materials they use (gloves, masks, ….)

El Pla de Mar has provided the necessary resources according to the Occupational Risk Assessment Plan and following the recommendations of the Health Authorities.

Management has planned the tasks and work processes of all its employees to avoid the risks of infection.

El Pla de Mar keeps its workers permanently informed of any change in protocol or new measures implemented.

Management has drawn up an action plan if infected people (employees or customers) or people who have been in contact with the former are detected, following the instructions of the Health Authorities.

 

 

CAMPING CUSTOMERS

All customers will receive an information document on the prevention of COVID-19 infection and will be an essential requirement to be able to stay at the campsite to accept the established conditions.

  • RECEPTION

Guests should avoid, whenever possible, traveling to the Reception. Priority will be given to telephone contact.

If the Reception staff is busy, please keep their turn respecting the safety distance and as soon as possible, they will be taken care of.

El Pla de Mar will encourage payment by card or other contactless electronic means. If a card is used, it will not be manipulated by the employee at any time. The dataphone will be disinfected after each use.

To ensure the safety of our customers we have removed from our counter any information brochure of the facilities, recommendations, excursions, …… If you are interested in any they can ask the receptionist.

  • PREVENTIVE MEASURES TO AVOID CONTAMINATIONS

Avoid greetings with physical contact, including shaking hands with both staff and other customers.

Throw away any personal hygiene items immediately in the bins or bins. NEVER on the floor or out of the bins.

Wash your hands frequently, especially after sneezing, coughing, or touching potentially contaminated surfaces.

Use the hydroalcoholic ice dispensers that are available throughout the campsite.

Respect the safety distance and avoid congestion.

Wear appropriate footwear in showers.

In the toilet modules, for the use of showers, urinals, and toilets, you must wait your turn, keeping a safe distance and not staying inside the modules while they are busy.

Respect and follow the instructions on signs and signs.

The use of the mask is mandatory from the age of 6.

Only registered guests will have access to the campsite.

 

BEING ABLE TO HAVE A GOOD AND HEALTHY HOLIDAY IS EVERYONE’S THING!!!!!